Shipping policy

Order Processing

All artwork is made to order.

Orders are typically processed within 2–5 business days before shipping. During periods of high demand, processing times may be slightly longer. 

Once your order has shipped, you will receive a confirmation email with tracking information.

 

Estimated Delivery Times

After fulfillment, shipping typically takes:

• 3–5 business days within the United States

• International delivery times vary by destination

Most customers receive their order within 5–8 business days from the date of shipment.

Please note that delivery times are estimates and may vary due to carrier delays, weather, or peak shipping seasons.

 

Shipping Rates

Shipping costs are calculated at checkout unless otherwise stated.

Select products and bundle sets may include free shipping, which will be clearly indicated on the product page.

 

Tracking

All orders include tracking. Once shipped, you will receive tracking details via email.

Please allow 24–48 hours for tracking updates to appear after receiving your shipping confirmation.

 

Incorrect Address

Please ensure your shipping address is correct at checkout.

If an incorrect or incomplete address is provided and the order is returned to the carrier, additional shipping fees may apply for reshipment.

 

Lost or Stolen Packages

Once a package has been marked as delivered by the carrier, we are not responsible for lost or stolen items.

If you believe your package has been lost in transit, please contact us and we will assist in filing a carrier claim.

 

If you have any questions about your shipment, please contact:

help@canvasplug.com